ONLINE FLOWER DELIVERY TERMS in UKRAINE

We are working hard for our customers to send easy and fast order to their loved ones and relatives. Within the fastest and most favorable conditions in Ukraine, we send flowers 24 hours a day, 7 days a week to deliver  your fresh feelings and love.

We request some required information before sending process.

ORDER PREPARATION PROCESS

After you pay for your order, your order will start to be prepared as soon as possible. After you paid,  your order can be seen by our florist within 1 hour.

SHIPPING FEE

Delivery fees vary from city to city and distance to distance. If the delivery fees are not clear, you can contact us via e-mail address info@sendandsmile.com or you can contact us on +38 073 UKRAINE +38073 8572463.

ORDER DELIVERY TIME

If your order is issued before 13:00 (Kyiv time), you have the same day delivery guarantee. If you order flowers and gifts after 13:00 (Kyiv time), the delivery will be the next day and our Send & Smile florist does not responsible and does not pay any refund or penalty if the order is delivered at the same day or not.

DELIVERY IN SPECIAL DAYS

If you want to send flowers on special days such as International Women’s Day, Valentine’s Day, we advise you to order in advance. Ordering at least 3 days before special days will prevent delays. Our company cannot be held responsible for any disruptions, delays, or differences between the flowers you have placed and the flowers that you place on the orders given the day before or on the special day.