To cancel your order, you can contact us via our phones +38073 UKRAINE, +38073 8572463 or you can contact us via e-mail, info@sendandsmile.com. Cancellation can be made only within 1 hour after your order. If you make a cancellation after 1 hour we cannot return your money back.

If there are some problems such as inability to contact the receiver or giving the wrong receiver’s address while delivering your order, you cannot get a refund, or we cannot give your money back.